Following are the answers to some commonly asked questions.
Installation & Support FAQs
Q: Do your products come with operation/installation manuals?
A: All products supplied come with operation and installation manuals. Extra copies can also be supplied upon request.
Q: Do you provide training for any of your products?
A: All Pumps can provide training to all products upon request.
Q: Do you provide after sales service?
A: We are dedicated to provide our customers with the best service. If you require after sales service, please fill in the After Sales Service Request form or call us to arrange one.
Shipping & Delivery FAQs
Q: Where do you deliver and what is your estimated shipping times?
A: At All Pumps, we understand it is critical that you receive your order as soon as possible. Below is a guideline of how long it takes to ship our products to some of the major cities in Australia.
We deliver Australia-wide, so if your location isn’t mentioned don’t worry, just talk to us!
Q: Do you share customer details with third parties or partners?
Australia Local: 1300 255 786
Outside Australia: +61 2 8838 1000
Fax: (02) 9630 0369
Mon – Sat: 8:00 – 17:00
NSW Head Office
100 Silverwater Road Silverwater NSW 2128
PO Box 7138, Silverwater NSW 1811
NSW Regional Office
98 Parkes Road Condobolin NSW 2877
Hunter Valley Office
41 Magpie St Singleton NSW 2330
96 Cobalt St Carole Park QLD 4300
Level 5 Tower 2, 121 King William Street SA 5000