Frequently Asked Questions

Installation & Support

Do your products come with operation/installation manuals?

All products supplied come with operation and installation manuals. Extra copies can also be supplied upon request.

Do you provide training for any of your products?

All-Pumps can provide training on the operation and maintenance of all products upon request.

Do you supply spare parts for the products you sell?

All-Pumps stocks a huge range of spare parts for different types and brands of pumps.

Do you provide after sales service?

Yes. All-Pumps is dedicated to providing customers with the best experience during and after their purchase. Refer to our Maintenance Capabilities page for a complete list of our services.

Do you provide commissioning?

Yes, we do provide commissioning.

Do you have warranties?

All of our new products are covered by a minimum of 12 months warranty.

SHIPPING & DELIVERY

Where do you deliver and what is your estimated shipping times?

We deliver anywhere in Australia and overseas. At All-Pumps, we understand you must receive your order as soon as possible. Below is a guideline onhow long it takes to ship our products to some of the major cities in Australia. If your location isn’t mentioned below, connect with our sales team for the lead time.

Locations Working Days
Sydney Same day-2 Days
Brisbane Same day-2 Days
Melbourne Same day-2 Days
Perth 2-4 Days
Canberra 1-2 Days
Adelaide 2-3 Days

We deliver Australia-wide, so if your location isn’t mentioned don’t worry, just talk to us!

Where do you deliver and what is your estimated shipping times?

We deliver anywhere in Australia and overseas. At All-Pumps, we understand you must receive your order as soon as possible. Below is a guideline onhow long it takes to ship our products to some of the major cities in Australia. If your location isn’t mentioned below, connect with our sales team for the lead time.

Locations Working Days
Sydney Same day-2 Days
Brisbane Same day-2 Days
Melbourne Same day-2 Days
Perth 2-4 Days
Canberra 1-2 Days
Adelaide 2-3 Days

We deliver Australia-wide, so if your location isn’t mentioned don’t worry, just talk to us!

PRIVACY

Do You Share Customer Details with Third Parties or Partners?

We do not disclose customer details such as name, address, phone number, email, and other sensitive data to third-party organisations. Please be rest assured that your details are kept private and confidential.

Servicing you anywhere in Australia

All-Pumps offers a bespoke solution to your pump problems. Call our professionals if you need a new pump, replacement part, repair services, system design, or monthly maintenance!
Our customer support services are the best in the field with 100% customer satisfaction ratings.
Free quote for installation.
Free quote for servicing.
Free quote for custom system design.
Free quote for pump or spare pricing.
Pump guides
And so much more!!!

Get in Touch

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